Bergesch Computer Services, Inc.
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Steve's some what cryptic notes in no particular order...

Working with the registry? - backup backup backup!

Odd screen issues

Press ‘Ctrl + Shift + Win Key + B’ on your keyboard to reload graphics driver. The screen will flicker, and you will hear a sound that confirms the reload is completed. After this process is done, please try and see if the issue persists.

Symantec Dashboard

Printer clear

Windows forgets password

“After installing Windows 10 Version 2004 Build 19041.173 and related updates you will find that Outlook and other applications do not remember your password anymore,” explained the firm.

“The issue occurs when some Windows 10 Task Scheduler tasks are configured in a certain way. Until a fix is available, a workaround is to disable these tasks using Task Scheduler.”To implement the temporary fix, right-click the Start Menu, select Windows PowerShell (Admin) and enter the following command:

“Get-ScheduledTask | foreach { If (([xml](Export-ScheduledTask -TaskName $_.TaskName -TaskPath $_.TaskPath)).GetElementsByTagName("LogonType").'#text' -eq "S4U") { $_.TaskName } }”


Intel Optane Memory pinning errors

Open Device Manager (Press Windows key + x). Expand the Software components field. Right-click the Intel® Pinning Shell Extensions field and select Uninstall Device. Check the box that states Delete the driver software for this device.

Windows file recovery

IP Reset

netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /flushdns
ipconfig /renew

Clear windows media player history

delete FILES (not folders within) from %localappdata%\microsoft\media player

Stupid S-mode and zoom

HP call to driverpackageuninstall returned error 5

and/or Fix problems that block programs from being installed or removed

Windows 10 can't open shared folders (but can ping)

Group Policy

Computer Configuration > Admin Templates > network > Lanman Workstation and enable insure guest logons

Ransom repair tools?

The No More Ransom (NMR) Project from Europol. The European ce is a support service for the law enforcement agencies of the EU Member States. The NMR service is very quick and easy to use. You simply upload an encrypted file and/or the ransom note and it will tell you whether your data can be unlocked for free. 

ID Ransomware (IDR) is the other service. It is very similar to NMR (from Europol) and was created by one of the folks from Emsisoft, Michael Gillespie, in his free time. He received an award from the FBI for his efforts. 

Windows download

Windows update stuck at 99%

Loss of disk space

Delete files from Windows\Temp

If that resolves, could be Office Click to Run.  Check the task scheduler?

Registry not automatically backed up


HKLM\System\CurrentControlSet\Control\Session Manager\Configuration Manager\EnablePeriodicBackup
Value: 1

and setup scheduled task   -  Microsoft\Windows\Registry

SEP Uninstall issues

SSL cert

Contrary to various articles, we found installing the certificate a bit more challenging.  After purchasing and downloading the key and cert 'generated' text files and the .cer and .p7b files, create by importing p7b cert panel (MMC) which ends up in personal folder where it is useless.  Look in Cert Enrollment folder for the import and THERE you can export with the key attached.  Once exported, install it in the root folder

HP Envy AIO upgrade from Win8 to 10, no sound

And either the HP support site has a driver that works, nor does the online "detect" anything, try: sp71717.exe

Win 10 store broken

Uninstall Store (failed to uninstall)

  1. Search PowerShell using Cortana.
  2. Right-click on Windows PowerShell and then select Run as administrator.
  3. Copy and paste the command below.
    Get-AppxPackage *windowsstore* | Remove-AppxPackage
  4. Press Enter on your keyboard.
  5. Close the PowerShell window and check if you can still locate and launch the Store app.

Reinstall Store

  1. Right-click on Windows PowerShell and then select Run as administrator.
  2. Copy and paste the command below.
    Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  3. Press Enter on your keyboard.
  4. Locate and launch the Store app and check if you'll be able to open the affected applications.

Didn't work!  So "refresh" the computer via Settings > Updates > Recovery

keyboard/mouse not available at login

Look in the BIOS settings for UEFI and disable Intel XHCI Mode.

or ../newsltr/2018-03.html#nousb


Can't map?

HKEY_LOCAL_MACHINE -> SYSTEM -> CurrentControlSet -> Services -> Mup -> Parameters

Right Click in the right hand pane and Select New -> DWORD (32 Bit) Value

Give it the following name: EnableDfsLoopbackTargets

Modify the newly created DWORD by right clicking it and selecting Modify or giving it a double left click

Enter 1 and click OK

Close the Registry and Reboot Windows

Control Panel

Folder Location: C:\Windows\ImmersiveControlPanel\

Running cmd as admin:
From C:\
cd Windows
rename ImmersiveControlPanel ImmersiveControlPanel.old
SFC /scannow

SFC will rebuild ImmersiveControlPanel.

host-superfetch 100% disk


Set Superfetch to Disabled - reboot

Also worth looking at disabling

Task Schedule Library – Microsoft – Windows – Application Experience

Samsun galaxy 8  - weird

Can't answer phone:  Settings > Accessibility > Turn on Single tap mode

No sound on video playback: go thru all the gestures instructions and the OK sign will appear. once you hit OK...everything will work

Outlook app, can't get contact(s) to home screen:  Hold home screen > Widgets > Contacts > (hold) Direct Dial > select contact then phone.  Can also do that for MSM

Apps information here (sprint anyway)

Outlook 2016 issues


Office install issues

Uninstall cleanup tool:

Process explorer

Hijack passworded

Try copy all files from c:\windows\system32\config\regback

And delete all items in the C:\Windows\Prefetch folder

Windows 10 packages

Windows installer

HKEY_LOCAL_MACHINE \Software\Policies\Microsoft\Windows\Installer

Create : DisableMSI Type: REG_DWORD value = 0

Window Updates



System Restore fails

I solved the problem making a folder named "Registration" in \Windows  and finding the file "R000000000001.clb" in \Windows\winsxs and putting into 'Registration' folder. Also I created the folder \windows\Registration\CRMLog   (empty).

HP Printer - no supporting USB hardware

Odd issue trying to install some HP printers.  Search the computer for usbready.exe, open that folder and delete that particular file.  Move up one folder and run the setup...

Internet proxy issues

If LAN Settings is Greyed out Open "Regedit" navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings and set ProxySettingsPerUser = 1

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\
1 for enable 0 for disable

1 for enable 0 for disable

1 for enable 0 for disable Might also be "ProxyHttp1_1" on some machines

"ProxyServer"="" This is blank (if there's a value Delete it)
if you are actually using a proxy server, the format is IPaddress:port

Office 07 reconfigures

Seems to be a problem out there.  We experience it because we have both '07 and '12

go into: C:\Program Files\Common Files\microsoft shared\OFFICE12\Office Setup Controller

and rename setup.exe to oldsetup.exe

Windows log in issues

If log in is being strange like asking for a password when there isn't one, run
control userpasswords2
At an admin prompt then check (or uncheck) the box to require a password.

MS Office 0x80000003

Try uninstalling EMET If you want that extra protection, reinstall the latest version.

MS Access to SQL using ODBC   

If a 64 bit computer you must use C:\Windows\SysWOW64\odbcad32.exe to setup the ODBC


Same problem in safe mode or trying to logon using the CD then the Repair mode. See typically - reinstall

Working offline

Microsoft server (corporate) workstation goes "offline", this registry tweak may resolve the problem: On workstation, add the following DWORD: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\NetCache FormatDatabase

Change the value to 1

Restart workstation

Can't log in

Attempt to log on immediately logs off again... logon immediately logs off

copy userinit.exe as wsaupdater.exe


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\

Change C:\WINDOWS\System32\userinit.exe

else Reinstall Windows

Unidentified network

As found in other articles, none seem to work...

Sometimes (rare) a router issue. 

First install all service packs and updates.

Uninstall NIC then reboot and/or ipconfig /flushdns and/or Click Start, All Programs, Accessories. Right-click Command Prompt, and then click Run as Administrator. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

At the command prompt, type netsh interface tcp set global autotuninglevel=disabled

Restart the computer. and/or

else Reinstall Windows

Vista network

A dependency service failed to start...  (DHCP always "starting") did not work: delete winsock and winsock2 from registry, reinstall TCP protocol from windows\inf

or - netsh winsock reset and netsh int ip reset

or - permissions on HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dhcp.

or - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Ndisuio\ changing "start" to 2  


Cannot even ping (Google)

cannot ping
Windows network repair to include resetting adapter
Uninstall/reinstall adapter
netsh winsock reset (then reboot)
ipconfig /flushdns
sfc /scannow

Under the Internet key, double-click EnableActiveProbing, and then in Value data, type: 0

regsvr32 polstore.dll

Forgotten passwords

Windows 8 or 10?  Hope you made the USB password recovery!

not very likely but try

Boot to a recovery disk and at a command prompt (Repair your computer):

net newusername /add

net localgroup administrators newusername  /add

move c:\windows\system32\utilman.exe c:\windows\system32\utilman.exe.old

copy c:\windows\system32\cmd.exe c:\windows\system32\utilman.exe

Privacy Center

pc.exe shell AV.Exe and AVE.Exe likely require factory restore...

USB device crashes

Start in Safe, rename c:\windows\system32\drivers\usbport.sys to .old

Copy same from known good computer with same OS
to c:\windows\system32\drivers

Boot to USB windows installer.  chkdsk /r

This operation has been cancelled due to restrictions in effect on this computer.

Remove Google Chrome (re-load if desired)

Starting an Application - Can't find...

If when opening an application you get a prompt to choose a program to open with...

Look for and delete "debugger" from all...

Also check...

Try reg tweaks from:

CD/DVD drive missing?

Delete upper and lower filters from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}   /  Microsoft fix/article.  Or

Vista hangs (could occur with other OSs)

Even after a fresh install, Vista hangs just before the welcome screen or initial install screen asking for name, time, etc. In the BIOS, turn off Flash Cache and change the drive type to ATA rather than AHCI Clear

IE Content Advisor password

Regedit H_KEY_LOCAL_MACHINE/Software/Microsoft/Windows/Current Version/Policies/Ratings

Delete "Key" Exit and reboot

Go to the Internet Options > Content tab and click on Disable. Enter a password like 1

Infected / popups  Second IE window or popups, likely a MBR infection

Stupid Peachtree Can't open company on computer...

Create a little batch file: CD\ CD program files CD sage software attrib -R -H  *.*  /s  /d

Windows Mail or Live Mail and PPS files

rename key Show to Open: HKEY_CLASSES_ROOT \ PowerPointViewer.SlideShow.11 \ shell \ Show

Repeat for Show and SlideShow and for version 11 and 12

IE History empty? 

Unknown hidden item Pingycfg under System32 and in registry HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\Session Manager\AppCertDlls

Browser redirection even though scan clean

Windows XP: fixmbr Windows Vista: bootrec.exe /fixmbr currentuser/software/classes/virtualstore/machine/software/wow64/microsoft/directdraw/mostrecent

Safely Remove Hardware utility

Start > Run RunDll32.exe shell32.dll,Control_RunDLL hotplug.dll

Find all connected IPs

FOR /L %i IN (1,1,254) DO ping -n 1 192.168.1.%i | FIND /i "Reply">> c:\ipaddresses.txt

Win Vista and 7 network disconnects or network resource errors

If your computer's date/time is off, it could result in network drops - how strange!

HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\LargeSystemCache  change to 1 HKLM\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters\Size change to 3

Older Canon camera

Windows 7, change camera's communications mode from normal to PTP

Line xxx of TXTSETUP.SIF -

Bad ram

IE Window size

Open the IE8 and size the window to your liking. Then hold down the CTRL key while clicking the “X” to close the program. This will set the IE window to open at this setting every time.

Windows 7 will not log on to a shared drive

or continually asks for password First, check the date and time on each machine Next add a new Dword to the registry.  Add LmCompatibilityLevel to Local Machine\System\CurrentControlSet\Control\LSA then set that to 1

Windows 7 to Windows XP shared folders

try above plus:

create or modify 32-bit DWORD: LocalAccountTokenFilterPolicy
set the value to: 1

Control Panel > Network and Internet > Homegroup > Turn OFF.

MS Essentials won't uninstall

If the system was infected, Essentials may fail to install.  You can try these two FixIt articles by Microsoft but more likely, you will have to repair via option 3...




  4. Reinstall the Windows installer (makes no sense to us either, but it works)

  5. Use the McAfee Removal Tool and the Norton Removal Tools
    McAfee Removal Tool:
    Norton Removal Tool:

  6. If it exists, slave the drive to another computer and rename the c:\program files\Microsoft Security Client folder.  Once that folder is renamed, you can reinstall Microsoft Security Essentials.

Windows 7 to older Windows server asks for username/pwd


 Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options\

Change Network security: LAN Manager authentication level. Change to “Send LM & NTLM - use NTLMv2 session security if negotiated”.

Windows 7 new folder

Suddenly Windows will not allow a new folder, download and save this file then open/merge it. selfhelp/folderfix.reg

Windows insists on reboot before installing something

In the registry, locate and delete:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations


GRE 47, OWA 443, PTP 1723

Word auto numbering document

Insert a bookmark named "Order" where the number should appear.

Create the below Autonew macro

Save the file as a macro enabled template

Sub AutoNew()
' Autonew Macro
Order = System.PrivateProfileString("c:\users\ws\orders\ordernumbers.txt", "MacroSettings", "Order")
If Order = "" Then
Order = 1000
Order = Order + 1
End If
System.PrivateProfileString("c:\users\ws\orders\ordernumbers.txt", "MacroSettings", "Order") = Order
ActiveDocument.Bookmarks("Order").Range.InsertBefore Format(Order, "0#")
ActiveDocument.SaveAs2 FileName:="c:\users\ws\orders\" & Format(Order, "0#")

End Sub

Windows Firewall 6801 error


Corruption repair

Potentially dangerous but
Dism /Online /Cleanup-Image /RestoreHealth

Pending Reinstallation error

Delete the "Pending" value from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\ 

and maybe

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\PendingFileRenameOperations 3. Locate all entries with a status of "Pending." 4. Rename the value of that entry, placing a "2" on the end of PendingFileRenameOperations. 

Lenovo P500 dim LCD

1- Install latest drivers

regedit and change the value to 0xf048  

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\C​lass\{4d36e968-e325-11ce-bfc1-08002be10318}\0000] "FeatureTestControl"=dword:0000f048  

OR [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\C​lass\{4d36e968-e325-11ce-bfc1-08002be10318}\0001] "FeatureTestControl"=dword:0000f048

.Net Framework 4

Problems uninstalling, try this cleanup tool:

then reinstall: Microsoft .NET Framework 4 (Web Installer)

ODBC Connection 32 vs 64

In the computer’s administrative tools > ODBC.  If it's Office 32bit on a 64bit machine you must run c:\Windows\SysWOW64\odbcad32.exe instead of the control panel’s.

McAfee download cannot continue or "restart required" loop

Run the mcpr tool from here and restart the computer
Run the Mcpreinstall tool from this link and try reinstalling.

Still no go?

Run Microsoft's sysinternals - Autorun (as Admin) and remove all Mcafee references from startup

No Such Interface windows 7

Try copy the below stuff to notepad then save to desktop as a BATCH file (whatever name you want)

cd /d %SystemRoot%\system32
regsvr32 comcat.dll /s
regsvr32 shdoc401.dll /s
regsvr32 shdoc401.dll /i /s
regsvr32 asctrls.ocx /s
regsvr32 oleaut32.dll /s
regsvr32 shdocvw.dll /I /s
regsvr32 shdocvw.dll /s
regsvr32 browseui.dll /s
regsvr32 browseui.dll /I /s
regsvr32 msrating.dll /s
regsvr32 mlang.dll /s
regsvr32 hlink.dll /s
regsvr32 mshtml.dll /I /S
regsvr32 mshtmled.dll /s
regsvr32 Wininet.dll /I /S
regsvr32 msjava.dll /S
regsvr32 urlmon.dll /s
regsvr32 softpub.dll /S
regsvr32 wintrust.dll /s
regsvr32 initpki.dll /s
regsvr32 Dssenh.dll /s
regsvr32 rsaenh.dll /s
regsvr32 Gpkcsp.dll /s
regsvr32 sccbase.dll /s
regsvr32 Slbcsp.dll /s
regsvr32 plugin.ocx /s
regsvr32 sendmail.dll /s
regsvr32 scrobj.dll /s
regsvr32 mmefxe.ocx /s
regsvr32 corpol.dll /s
regsvr32 jscript.dll /s
regsvr32 msxml.dll /s
regsvr32 msxml3.dll /s
regsvr32 mssip32.dll /s
regsvr32 imgutil.dll /s
regsvr32 thumbvw.dll /s
regsvr32 cryptext.dll /s
regsvr32 rsabase.dll /s
regsvr32 inseng.dll /s
regsvr32 iesetup.dll /i /s
regsvr32 cryptdlg.dll /s
regsvr32 actxprxy.dll /s
regsvr32 dispex.dll /s
regsvr32 occache.dll /s
regsvr32 occache.dll /i /s
regsvr32 iepeers.dll /s
regsvr32 urlmon.dll /i /s
regsvr32 cdfview.dll /s
regsvr32 webcheck.dll /s
regsvr32 mobsync.dll /s
regsvr32 pngfilt.dll /s
regsvr32 licmgr10.dll /s
regsvr32 icmfilter.dll /s
regsvr32 hhctrl.ocx /s
regsvr32 inetcfg.dll /s
regsvr32 tdc.ocx /s
regsvr32 MSR2C.DLL /s
regsvr32 msident.dll /s
regsvr32 msieftp.dll /s
regsvr32 xmsconf.ocx /s
regsvr32 ils.dll /s
regsvr32 msoeacct.dll /s
regsvr32 inetcomm.dll /s
regsvr32 msdxm.ocx /s
regsvr32 dxmasf.dll /s
regsvr32 /s
regsvr32 /s
regsvr32 /s
regsvr32 /s
regsvr32 danim.dll /s
regsvr32 Daxctle.ocx /s
regsvr32 lmrt.dll /s
regsvr32 datime.dll /s
regsvr32 dxtrans.dll /s
regsvr32 dxtmsft.dll /s
regsvr32 WEBPOST.DLL /s
regsvr32 WPWIZDLL.DLL /s
regsvr32 POSTWPP.DLL /s
regsvr32 CRSWPP.DLL /s
regsvr32 FTPWPP.DLL /s
regsvr32 FPWPP.DLL /s
regsvr32 WUAPI.DLL /s
regsvr32 WUAUENG.DLL /s
regsvr32 ATL.DLL /s
regsvr32 WUCLTUI.DLL /s
regsvr32 WUPS.DLL /s
regsvr32 WUWEB.DLL /s
regsvr32 wshom.ocx /s
regsvr32 wshext.dll /s
regsvr32 vbscript.dll /s
regsvr32 scrrun.dll mstinit.exe /setup /s
regsvr32 msnsspc.dll /SspcCreateSspiReg /s
regsvr32 msapsspc.dll /SspcCreateSspiReg /s

Mac OS and Windows network issues

Control Panel, then Administration Tools, then local security policy > security options > Network Security LAN Manager Authentication Level.  Set to "send LM & NTLM, use NTLMv2 session if negotiated."
Or regedit HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\
LmCompatibilityLevel, value 1

Google Chrome hangs at print preview

In Windows 7, right-click on the Chrome shortcut, then add
to the end of the target file name. Entire line should the read:

"C:\Users\User Name\AppData\Local\Google\Chrome\Application\chrome.exe --disable-print-preview"

External antenna stuff that may work together



 Extension if 10 feet isn’t enough



 DISM Repair

Windows Shutdown does not

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

"PowerdownAfterShutdown" change to 1

BIOS update

RDP remote printer

To configure Windows Server 2008 R2 for printer redirection by disabling Group Policy settings
  1. To open Group Policy Editor, click Start , click Run, and in the Open box, type gpedit.msc.

  2. Expand Computer Configuration, then Administrative Templates, then Windows Components, then Remote Desktop Services, and then Remote Desktop Session Host.

  3. Under Desktop Session Host, click Printer Redirection.

  4. In the Printer Redirection pane, double-click Do not allow client printer redirection.

  5. In the Do not allow client printer redirection dialog box, select Disabled, and then click OK.

  6. In the Printer Redirection pane, double-click Use Terminal Services Easy Print printer driver first.

    In the Use Terminal Services Easy Print driver first dialog box, select Disabled, and then click OK.

To configure Windows Server 2008 for printer redirection by disabling Group Policy settings
  1. To open Group Policy Editor, click Start, click Run, and in the Open box, type gpedit.msc.

  2. Expand Computer Configuration, then Administrative Templates, then Windows Components, then Terminal Services, and then Terminal Server.

  3. Under Terminal Server, click Printer Redirection.

  4. In the Printer Redirection pane, double-click Do not allow client printer redirection.

  5. In the Do not allow client printer redirection dialog box, select Disabled, and then click OK.

  6. In the Printer Redirection pane, double-click Use Terminal Services Easy Print printer driver first.

  7. In the Use Terminal Services Easy Print driver first dialog box, select Disabled, and click OK.

And or

To fix this problem on a computer that is not running Windows Server 2003 as a Terminal Server, force all ports (including DOT4) on the client computer to be filtered for redirection. To do this, add a DWORD value named FilterQueueType to HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\AddIns\RDPDR and set its value data to FFFFFFFF.

Follow these steps: 
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following key in the registry:
    HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\AddIns\RDPDR
  3. On the Edit menu, point to New, and then click DWORD Value.
  4. Type FilterQueueType, and then press ENTER.
  5. On the Edit menu, click Modify.
  6. Type FFFFFFFF, and then click OK.
  7. Close the Registry Editor.
  8. Restart your computer.
This enables all ports on the client to be redirected. 



list volume


bcdboot drive:\windows